American Citizen Services

General Information

Welcome to the American Citizen Services (ACS) Unit of the U.S. Embassy in Freetown.  The United States government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad.  We strive to render prompt, courteous, and efficient service to U.S. citizens, consistent with U.S. laws and regulations.

The ACS Unit provides a wide range of services to American citizens visiting or residing in Sierra Leone.  Use the links on the left for more information about our services. 

We urge you to register with the Embassy if you will be traveling or living in Sierra Leone in order to allow the ACS Unit to better help and serve you, especially in the event of an emergency or disaster.

The ACS Unit is open from 1 p.m. to 3 p.m. on Thursdays for routine services including passport services, U.S. citizen registration, reports of birth abroad, notarial services, voter assistance, and tax forms.  American citizens can also register in person at the Embassy on Tuesdays from 1 p.m. to 3 p.m.

For emergencies including cases involving serious illness or injury, death, and victims of serious crime, the ACS Unit is available 7:30 a.m. to 4:30 p.m., Monday through Thursday.  For emergencies after hours, please call (232)(76) 515-000.

Contact Information

If you are an American Citizen residing in or traveling to Sierra Leone, please email us with your questions or concerns.  We will respond to your email message as soon as possible.  For other inquiries, we refer you to the information posted on the American Citizen Services section of our website.

You may also call the ACS Unit at (232)(22) 515-000 or (232)(76) 515-000 between 2:00 p.m. and 4:00 p.m., Monday through Thursday, for routine inquiries.  For emergencies after hours, please call (232)(76) 515-000.

Travel Registration

The State Department has a secure online travel registration website which will allow you, as an American citizen, to record foreign trip and residence information that the Department of State can use to communicate with you and assist you in case of an emergency.

U.S. citizens around the world who travel or reside abroad can access this site either through a link on http://travel.state.gov or directly at https://travelregistration.state.gov/ibrs.

Please register through this site so that we can contact you in an emergency. If you have already registered with the Embassy, please re-register on line to update your records.
The new Internet travel registration service for American citizens allows you to register and update your contact information on the Internet at any time, making it easier for you to keep your information current. The site also provides you with up-to-date travel information customized to your unique travel agenda and itinerary. The data you provide is secured behind Department of State firewalls, accessed only by cleared personnel in Embassies, Consulates, and the Department of State, and releasable only under the provisions of the Privacy Act.

American citizens can also register in person at the Embassy from 1:00 pm to 3:00 pm, Tuesdays and Thursdays.

For more information about Sierra Leone prior to traveling, visit the State Department’s website at www.travel.state.gov.